Right of withdrawal (consumers in the EU)
You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period expires 14 days after the day on which you, or a third party other than the carrier indicated by you, acquire physical possession of the goods (for multi-item orders delivered separately: of the last item). Where a product page states a longer period for that product, the longer period applies.
To exercise the right of withdrawal, you must inform us — Linkerbaan LLC, 304 S. Jones Blvd, 89107 Las Vegas, USA, email: info@vitalyris.com — of your decision to withdraw by an unequivocal statement (e.g. a letter sent by post or an email). You may use the model withdrawal form below, but it is not obligatory. To meet the deadline, it is sufficient that you send your communication before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we will reimburse all payments received from you, including delivery costs (except supplementary costs resulting from your choice of a delivery type other than the least expensive standard delivery offered by us), without undue delay and no later than 14 days from the day we are informed of your decision. We will use the same means of payment you used for the initial transaction unless expressly agreed otherwise; you will not incur any fees as a result. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent them back, whichever is earlier.
You must send back the goods without undue delay and in any event no later than 14 days from the day you communicate your withdrawal. The deadline is met if you send the goods before the 14-day period has expired. You bear the direct cost of returning the goods. You are liable only for any diminished value of the goods resulting from handling other than what is necessary to establish their nature, characteristics and functioning.
Exclusion of the right of withdrawal
The right of withdrawal does not apply to sealed goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery (e.g. opened food supplements, cosmetics, make-up, underwear or other personal-care products), nor to goods that are liable to deteriorate or expire rapidly.
Model withdrawal form
(Complete and return this form only if you wish to withdraw from the contract.)
To: Linkerbaan LLC, 304 S. Jones Blvd, 89107 Las Vegas, USA — info@vitalyris.com
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*): ______
Ordered on (*) / received on (*): ______
Name of consumer(s): ______
Address of consumer(s): ______
Signature of consumer(s) (only if this form is notified on paper): ______
Date: ______
(*) Delete as appropriate.
How to return
Contact us at info@vitalyris.com with your order number before sending anything back; we will send return instructions and the return address. Please use a tracked shipping service.
Warranty
Statutory warranty rights apply. If a product is defective or damaged on arrival, contact us within 7 days of delivery with a photo and we will replace it or refund you in full, including return costs.